Pioneer Engineering is an engineering design and consulting firm. We specialize in civil and structural engineering, as well as planning and construction management services for residential, commercial and light industrial clients. Founder Ali Tabboush, PE, has been providing engineering services in the Greater Houston area for more than 10 years. He started Pioneer Engineering with the vision of combining large-firm professionalism, and processes, with the customer service and accessibility of a smaller company. Tabboush has assembled an unparalleled team of qualified professionals, developed solid relationships with jurisdictional personnel, and established a diverse client base, equipping Pioneer to provide its clients service at the highest levels.
Our mission is to provide our clients with exemplary engineering and design services, utilizing the best technology and techniques available. Achieving this goal with professionalism, integrity, honesty and fairness is our top priority. We believe that our continuous success is achieved by ensuring customer satisfaction in our timeliness, creative value engineering and service-minded attitudes.
Our core values define a culture where each of our team members is led to be the best they can be. We strive to maintain an environment where they are motivated and trained to respond quickly to client needs, to determine innovative and creative ways to solve problems, and to make responsible decisions on behalf of the company and its clients. We are uncompromising in our commitment to integrity, honesty and fairness. We actively build a diverse, inclusive and collaborative work environment where all views are welcomed, openness is encouraged, and teamwork and accountability are cornerstones.
Our Core Values
Accountability. We believe that by embracing the values of the firm, our employees will do what is best for the client and the business, giving us a powerful competitive advantage. We expect transparency and honesty in business relationships, communicating information freely to clients and team members, while respecting clients’ confidentiality. We eliminate the fear of breaking away from familiar ways and thinking outside the box, which leads to innovative solutions that exceed clients’ expectations.
Teamwork. We recognize the potential for teams to achieve greater results than individuals could achieve on their own. This way, each team member contributes to the success of others by helping others solve problems, meeting deadlines and working effectively. We treat everyone with dignity and respect, recognizing that each team member is important and able to make a contribution to the success of our clients.
Proactivity. We see time as a competitive advantage, placing a high priority on delivering work to customers on time. We remove redundant steps, acting quickly to accomplish our goals and meet our commitments. We assess each situation and respond to questions and issues as soon as possible.
Empowerment. We support a work environment in which employees feel empowered to make decisions that contribute to client satisfaction and performance of the firm, balancing decision-making authority and responsibility to the appropriate level of competency. We encourage team members to share information with others on decisions that affect them, which provides opportunities for each team member to develop new skills, expertise and growth. We encourage team members to speak freely and challenge the status quo to stimulate change and move us forward while improving processes. We focus on problem prevention rather than problem resolution and are continuously assessing changes in technology to optimize its use.
Customer Service. We maintain excellent client satisfaction by understanding their individual needs and actively soliciting their input on important decisions. We respond with urgency to client requests, correspondence and feedback in a continuous effort to provide service that surpasses that of our competition. It is extremely important to us to retain clients’ loyalty by diligently representing their best interests. It is our goal to be the first choice for every client.